Last updated April 3, 2026. These terms govern use of the public website, applicant experience, resident portal, maintenance coordination, and service-related SMS messaging.
RDX Rentals uses SMS for resident and leasing operations such as activation, account notices, maintenance coordination, billing reminders, and support follow-up.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for support.
Review the related Privacy Policy.
The RDX Rentals website, applicant portal, and resident portal are provided to support property discovery, applications, resident services, billing, maintenance communication, and related portfolio operations.
Users agree to provide accurate information, protect their credentials, and use the site and portals only for lawful, legitimate housing and resident-service purposes.
Applicants and residents are responsible for providing accurate, current, and complete information when using RDX Rentals workflows. Incomplete, misleading, or fraudulent submissions may delay review or affect eligibility for services.
RDX Rentals may keep audit records, communication logs, and operational history needed to support workflow integrity, legal compliance, and resident service follow-through.
By providing a mobile number and opting in where applicable, you agree to receive service-related text messages from RDX Rentals, including account activation notices, leasing updates, maintenance coordination, billing reminders, resident support messages, and document notifications.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out, START to resume, and HELP for support. Consent to receive text messages is not a condition of purchase, leasing approval, or occupancy.
Portal tools and SMS notices are intended to improve coordination, but they do not replace emergency services or any resident obligation to report urgent hazards through the appropriate emergency channels.
Maintenance updates, billing notices, and operational messages may be sent through multiple channels, including portal notifications, email, and SMS, based on account preferences and business need.
RDX Rentals works to keep listings, portal content, and account information current, but availability, pricing, policies, and workflow requirements may change. Information presented on the site does not guarantee availability or approval.
RDX Rentals may update website content, workflow steps, and these terms as operations evolve. Continued use of the site or portal after updates means you accept the revised terms.
Equal Housing Opportunity. RDX Rentals supports fair housing and does not discriminate on the basis of race, color, religion, sex, disability, familial status, national origin, or other protected status under applicable law.
If you need a reasonable accommodation, an auxiliary aid, or an accessible alternative format for a listing, application, lease packet, or resident communication, contact the leasing team so support can be coordinated.
Email leasing@rdxrentals.com for questions about portal access, communication preferences, or the terms that govern use of the platform.
125 Meridian Row, Suite 210, Indianapolis, IN 46204
The Privacy Policy explains what information RDX Rentals collects, how it is used, and how SMS consent and communication records are handled.
View Privacy Policy